Windows 'Server Manager' displays an alert due to the 'Sophos Web Intelligence Update' service not being started as a service configured to be an automatic start-up.
First seen in
Sophos Anti-Virus for Windows 2000+
Windows Server 2012
This is expected behavior for this service, the service does not need to be running permanently.
What To Do
It is possible to un-check the 'Sophos Web Intelligence Update' service from the list of services being monitored:
- From the 'Server Manager Dashboard', within 'Local Server' and/or 'All Servers' click on Services'.
- In the 'Services Detail View', click on the 'Services' drop down menu
Note: If the drop down menus are not visible, select the 'Show Alert Criteria' button on the top right of the window.
- Un-check the 'Sophos Web Intelligence Update' service.
- Click OK
For more information see the Microsoft TechNet link below.