How to remove an RAS User from Remote Access view in Astaro Security Gateway

  • Article ID: 115815
  • Updated: 17 Jul 2013

This article describes how to remove a user who is still being reported in Remote Access view, even when he is disconnected.

Known to apply to the following Sophos product(s) and version(s)

Sophos UTM Software Appliance

Operating systems
V7, V8, V9

What To Do

Use one of the following commands:

  • chroot /var/sec/chroot-openvpn /usr/bin/ras_update.plx ssl disconnect username schweiger

  • or
  • chroot /var/sec/chroot-pptp /usr/bin/ras_update.plx $USER $IP chroot /var/sec/chroot-ipsec /usr/bin/ras_update.plx $USER $IP

When there is no IP shown, you need to take instead

If you need more information or guidance, then please contact technical support.

Rate this article

Very poor Excellent