How to obtain the PureMessage Domino licence file - Toolkit.lic

  • Article ID: 113604
  • Updated: 12 May 2014

This article explains how to obtain a new PureMessage for Notes/Domino licence file (Toolkit.lic), and how to implement it to your PureMessage server.

Common reasons for implementing a new PureMessage licence file are:

  • You are a new customer
  • You are an evaluating customer
  • Your existing licence file has expired licence

Applies to the following Sophos products and versions

PureMessage for Notes/Domino 4.5
PureMessage for Notes/Domino 4.1
PureMessage for Notes/Domino 4.0

What To Do

To obtain a licence file please email customerservice@sophos.com and include the following information:

  • Company name
  • Your name
  • Your business email address
  • Licence number for the PureMessage Domino product
    NOTE: If you are evaluating the product then your postal address is required.
  • PureMessage domino version
  • Domino domain name

    NOTES:
    The domino domain name can be found within the Lotus Domino configuration file, notes.ini.  The notes.ini can usually be located in:
    %programfiles%\IBM\Lotus\Domino\

How to implement the new licence file

Once customer services have validated your licence they will forward a new licence file.

  1. Please navigate to the PureMessage folder which normally resides in:
    %programfiles%\IBM\Lotus\Domino\PureMessage
    ...and copy the file received from customer services to this folder, overwriting any existing version.

  2. For the licence file to take affect please either:

    • Restart Domino Server
    • Enter the following commands into Lotus server terminal or Lotus domino server:

      Tell tm_grab quit
      Tell td_grab quit


      Once the domino processes have shutdown please enter:

      Load tm_grab
      Load td_grab

  3. If you have further issues with the licence file, please contact Technical Support.

 
If you need more information or guidance, then please contact technical support.

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