In order to use the FTP site, you will need:
-
an FTP Client. The Sophos FTP has been tested with several FTP clients. The instructions below show how to configure FileZilla (http://filezilla-project.org/) to connect to Sophos' FTP.
-
credentials. Please contact Support if you do not have credentials. The credentials will be sent to you as an encrypted email using Sophos SPX Encryption.
Settings required
FTP Client
The following details are required to configure an FTP Client to connect to Sophos' FTP.
- Host: ftp.sophos.com
- Port: 990
- Protocol: FTP over explicit TLS/SSL.
- Authentication is required, no anonymous access is allowed.
Firewall
Firewall requirements (or use FTP proxy if you have one):
- TCP destination port 990 – outbound. Note: If you cannot configure your client to use encrypted transfer, you can connect to ftp-insecure.sophos.com on port 21 with plain FTP mode. However, all data sent and received across the insecure ftp network may be visible to others.
- TCP range of destination ports 50000-51000 – outbound
Configuring FileZilla to use Sophos' FTP
- Open FileZilla and click the icon in the top left corner:
- Click the New Site button to create a new site:
- Configure the new site with the following details (use the credentials that your account manager or other Sophos contact have provided):
- Ensure that you use either default or passive transfer modes:
- Click the Connect button. You will be warned about a certificate; you can permanently trust the certificate, as shown below:
