Encryption event codes and messages that can be returned to Enterprise Console

  • Article ID: 113411
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  • Updated: 21 Jan 2015

This article lists the encryption events that may be returned to Enterprise Console.

Known to apply to the following Sophos product(s) and version(s)

Sophos Disk Encryption 5.61.0
Enterprise Console 5.2.1
Enterprise Console 5.2.0
Enterprise Console 5.1.0

Level ID Message
Error 1017 Logging destination not available.
Error 1018 Unauthorized attempt to uninstall Sophos SafeGuard.
Error 1019 Key backup failed.
Error 1020 Sending "key backup complete" to Sophos Enterprise Console failed.
Error 1021 Key backup not acknowledged.
Error 2002 External GINA identified, integration failed.
Warning 2010 Logon failed.
Error 2015 Import of user during logon failed.
Warning 2017 User was forced to log off.
Warning 2018 Action performed on device.
Error 2022 The password/PIN change could not be performed.
Error 2023 Local Cache was corrupted and has been restored.
Error 2027 Local Cache backup failed.
Error 2062 Computrace check could not be executed.
Error 2072 Kernel initialization has failed.
Error 2074 Machine keys could not be generated successfully on the client.
Error 2075 Querying disk properties or Opal disk initialization has failed.
Error 2081 Importing user into the kernel has failed.
Error 2082 Removing user from the kernel has failed.
Error 2095 Wake on LAN could not be activated.
Error 2096 Wake on LAN could not be deactivated.
Error 3007 Kernel backup failed.
Error 3008 Kernel restore failed.
Error 3071 Key backup could not be saved to the specified network share.
Error 3116 Import of POA user into POA failed.
Error 3117 Deletion of POA user from POA failed.
Warning 3501 Access denied to medium on drive.
Warning 3506 Sector-based initial encryption of drive failed and closed.
Warning 3507 Sector-based initial encryption of drive cancelled.
Error 3508 Sector-based initial encryption of drive failed.
Warning 3511 Sector-based decryption of drive failed and closed.
Warning 3512 Sector-based decryption of drive cancelled.
Error 3513 Sector-based decryption of drive failed.
Warning 3544 Maximum count of boot algorithms exceeded.
Warning 3545 Read errors on KSA.
Error 3546 Disabling volumes according to the defined policies.
Error 3560 Access Protection
Error 3600 General encryption error.
Error 3601 Encryption error - Engine: Volume missing.
Error 3602 Encryption error - Engine: Volume offline.
Error 3603 Encryption error - Engine: Volume removed.
Error 3604 Encryption error - Engine: Volume bad.
Warning 3607 Encryption error - Encryption key missing.
Error 3610 Encryption error - Origin KSA area corrupt.
Error 3611 Encryption error - Backup KSA area corrupt.
Error 3612 Encryption error - Origin ESA area corrupt.

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