Is it possible to disable balloon tips?
Known to apply to the following Sophos product(s) and version(s)
Sophos Endpoint Security and Control
Sophos Anti-Virus for Windows 2000+
Supported operating systems.
What To Do
NOTE: There is currently no supported way to disable specific balloon tips. However, you can do one of the following.
Before you start, verify the on-access scanning status of the endpoint : Checking on-access scanning
Turn off Balloon tips only for Sophos
IMPORTANT: This will turn off all Desktop alerts for the Sophos Shield on the local computer. It may be desirable to only do this for certain groups of computers.
To only apply this change to a certain group of computers, you must edit or create a new Anti-virus and HIPS policy applied to the required group.
- In Enterprise Console, open the relevant Sophos Anti-Virus and HIPS policy.
- On the Desktop Messaging tab, Click the 'Messaging... ' button.
- Deslect 'Enable desktop messaging' , click OK
Turn off all Balloon tips in the Windows notification area
Disable all balloon notifications using a registry key setting, as per the Microsoft article:-
NOTE: The steps in this article disable all balloon tips in the notification area for this computer.
This can be done per machine or group of machines using GPO, and will not require a change of policy in the Enterprise Console or Sophos Control Center.