The on-access scanner reports the error:
Error e03d0005 - The on-access driver failed to read from file xxxx
This error indicates that the file was not sent for scanning, this could be for any of a number of reasons, but generally it indicates that the file was not readable. The actual reason is given in the system event log.
- Data error (cyclic redundancy check)
- The specified network name is no longer available
- Insufficient system resources exist to complete the request.
- The file is off-line or the disk is bad.
Microsoft error codes may be reported, defining these errors more closely.
Sophos Product and version
Sophos Anti-Virus for Windows 2000+
All supported operating systems
What to do
If you receive this error you do not need to worry or take any action. You can supress the error message.