Sophos Mobile Control: iOS bootstrap package cannot be deployed to a mobile device, error '-2 Error saving the RCSMo'

  • Article ID: 113229
  • Rating:
  • 2 customers rated this article 1.5 out of 6
  • Updated: 05 Dec 2014

Issue
When trying to deploy the Bootstrap package to a iOS device, the following error is displayed:

Error Code: -2 Error saving the RCSMo

Known to apply to the following Sophos product(s) and version(s)

Sophos Mobile Control

What To Do

Check that a you have uploaded an Apple Push Notification Certificate, by clicking onto the "Settings" button at the home screen of the Sophos Mobile Control (SMC) web interface.
To create your APNs Certificate please follow article 118086.

 
If you need more information or guidance, then please contact technical support.

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