Sophos for Microsoft SharePoint: 'An error occurred while extracting the administration group from the selected configuration group'

  • Article ID: 113076
  • Updated: 08 Mar 2011

Issue
When installing Sophos for Microsoft SharePoint on a computer that uses a remote mirrored SQL server database, the installer displays the error message:

An error occurred while extracting the administration group from the selected configuration group.

This occurs when the computer has an older SQL driver than that which is required for SQL mirroring.

Known to apply to the following Sophos product(s) and version(s)

Sophos for Microsoft SharePoint 2.0.0
Sophos for Microsoft SharePoint

Operating systems
Supported operating systems.

What To Do

This is a known issue.

The workaround is:

  1. Exit the Sophos for Microsoft SharePoint installer.
  2. Install the SQL native client from the installer's resources folder.
  3. Restart the Sophos for SharePoint installation.

 
If you need more information or guidance, then please contact technical support.

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