Advisory: New IDEs fail to load on VSWEEP systems using VSWEEP_AUX_DIR to store threat protection data

  • Article ID: 112277
  • Updated: 12 Oct 2010

A defect has been discovered in the Sophos Anti-Virus for OpenVMS virus engine. It does not load IDE files (threat detection data) released after the 4th of October, 2010 during system scans.

Please note: this defect only affects environments where IDE files (threat detection data) are saved to a directory other than the one containing the VSWEEP binaries (the non-default directory has the logical name of VSWEEP_AUX_DIR).

When VSWEEP starts to scan the system, IDE files released after the 4 October, 2010 fail to load. Protection from recent threats is therefore reduced.

What to do

A fix for this issue is currently under development, to be delivered in the November release of Sophos Anti-Virus for OpenVMS

In the interim, customers can work around this issue by writing IDE files directly to the directory containing the VSWEEP binaries, rather than to VSWEEP_AUX_DIR.

If you need more information or guidance, then please contact technical support.

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