An item that was detected and recorded in Quarantine Manager subsequently has the threat entry removed.

  • Article ID: 112084
  • Rating:
  • 3 customers rated this article 1.0 out of 6
  • Updated: 25 Nov 2014

Issue

An item that was detected and recorded in Quarantine Manager subsequently has the threat entry removed.

First seen in

Sophos Anti-Virus for Mac OS X

All supported operating systems
Mac OS X

Cause

This occurs when the detected file is stored within an encrypted sparse bundle. When the bundle is unmounted Quarantine Manager removes the threat entry when it subsequently checks it.

What To Do

This is a known issue and as such no action is required.

 
If you need more information or guidance, then please contact technical support.

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