The following error is shown in the Enterprise Console:
Scan 'Scan my computer' aborted. [0x2028000c]
The error code may also be shortened to 2028000c. Example:
And under the 'Computer Details' view:
First seen in
Sophos Anti-Virus for Windows 2000+
A scheduled scan or on-demand 'Full System Scan...' (triggered from the Enterprise Console) is canceled by an end user (who is a 'Sophos Administrator).
What To Do
- Right-click computer(s) or computer group, and select 'Resolve Alerts and Errors'. Example:
- Move to the 'Errors' tab, select the error(s) and click 'Acknowledge'. Example:
You can now start another scan of the computer - see article 25358.