PureMessage console becomes unresponsive when configuration file becomes too big

  • Article ID: 111859
  • Updated: 13 Sep 2010
The PureMessage console becomes unresponsive when the Block list configuration file becomes too large.

Known to apply to the following Sophos product(s) and version(s)

PureMessage for Microsoft Exchange 3.1.0

Operating System
All supported operating systems

What To Do

You should ensure that your Block list does not exceed 2000 entries.

Normally you would not need to maintain such a large list because Sophos maintains the realtime lookup service Sophos Extensible List (SXL).

If you need more information or guidance, then please contact technical support.

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