When loading a user profile the following error message is displayed and the key turns red:
LoadProf - SGLC ProfileLoader "There is more than one rule defined for the path: M:\*.* "
SafeGuard LAN Crypt Client v. 3.71 and above
This issue can arise because in the SafeGuard LAN Crypt Administration, it is possible to assign a rule to a user twice when the user is a member of different groups in different organizational units.
It is not possible to create an encryption rule twice when the user is a member of an organizational unit itself and different groups that belong to the same organizational unit.
What to do
To resolve this issue do one of the following:
- delete the user from a group
- delete the rule from a group which the user is a member of.
Which option you choose must be decided within your organization and depends on how your company is set up.