SDE1004 when trying to create an Emergency Disk

  • Article ID: 109116
  • Updated: 30 Sep 2010

Sophos SafeGuard Disk Encryption 4.60

Client OS

Windows 2000 Professional SP4, Windows XP SP3

Server OS



When trying to create a Sophos SafeGuard Disk Encryption Emergency Disk, following error message appears:

"SDE1004: Internal error in subsystem detected."


Please check if the medium in use is write protected. Remove the write protection and start the emergency wizard again.

keywords: 1004 SDE sde desaster recovery

If you need more information or guidance, then please contact technical support.

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