SafeGuard LAN Crypt Administration: When you try to open LAN Crypt Administration, you get an error message:

  • Article ID: 109061
  • Updated: 01 Nov 2010

When you try to open LAN Crypt Administration, you get an 'ERROR: could not open database' message which says:

Data source name not found and no default driver specified.

SafeGuard LAN Crypt Administration v.3.30 and above

IMPORTANT SafeGuard LAN Crypt administration version 3.30 retires on September 30th 2010. We recommend you update your version as soon as possible. For further information please contact your Sophos sales representative.

Client OS

Windows Vista SP1, Windows XP SP1 Professional Edition, Windows XP SP2 Professional Edition, Windows XP SP3

What to do

Go to the following registry key:


Check the subkey e.g SGLCSQLServer. The value should be the same as that in the ODBC configuration.

For more information about ODBC configuration, refer to the knowledge base article 106811 How to configure ODBC for a SQL database in combination with SafeGuard LAN Crypt Administration .

If you need more information or guidance, then please contact technical support.

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