Unable to open a volume which was created with a SafeGuard or SafeGuard Removable Media local/ group key

  • Article ID: 108827
  • Updated: 01 Dec 2014

Issue

The screen below appears when you open a volume which was created with a SafeGuard and/or SafeGuard Removable Media local or group key:





First seen in

SafeGuard RemovableMedia
SafeGuard PrivateDisk
SafeGuard Device Encryption

Operating systems
Windows XP SP3
Windows Vista

What To Do

In version 2.30.1.3 of SafeGuard PrivateDisk portable reader, the keyring volumes are not supported.


 
If you need more information or guidance, then please contact technical support.

Rate this article

Very poor Excellent

Comments