When logging on to the LAN Crypt Client using an etoken, the PIN dialog is not displayed.
SafeGuard LAN Crypt Client version 3.13.x
IMPORTANT SafeGuard LAN Crypt Client version 3.13 retires on September 30th 2010. We recommend you update your version as soon as possible. For further information please contact your Sophos sales representative.
Windows XP SP2 Professional Edition, Windows XP SP3
What to do
This can occur when an invalid entry exists in the registry. Open the registry and go to:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Utimaco\SafeGuard Universal Token Interface
If the entry,
"ServicesToWaitFor"="SCardsvr, ETOKSRV" exists, delete it.