In SafeGuard Enterprise, the encryption of a drive and/or partition is triggered by a policy. On the other hand, a SafeGuard Enterprise Client does not allow to decrypt a disk and/or partition if is not explicitly allowed by a "decryption" policy that is assigned to the client.
What needs to be done to decrypt a SafeGuard Enterprise Client?
Known to apply to the following Sophos product(s) and version(s)
SafeGuard Device Encryption
What To Do
Please follow the steps in the attached document to allow and perform a policy based decryption (without deinstallation) of a SafeGuard Enterprise Client:
Decrypting a SafeGuard Enterprise client.pdf
This document applies to the following Sophos products:
SafeGuard Enterprise 5.4x, 5.5x, 5.6x, 6.x