This article lists the versions of Lenovo Rescue and Recovery that are supported by SafeGuard Enterprise.
Known to apply to the following Sophos product(s) and version(s)
SafeGuard Device Encryption 5.60.1
SafeGuard Device Encryption 5.50.8
SafeGuard Device Encryption 5.50.1
SafeGuard Device Encryption 6.10.0
SafeGuard Device Encryption 6.00.1
All supported versions.
What To Do
The following combinations of SafeGuard Enterprise and Rescue and Recovery have been tested and are supported:
SGN 5.50.1 with Lenovo RnR 4.23 (XP/Vista) / 4.30 (Win7)
SGN 5.50.8 with Lenovo RnR 4.23 (XP/Vista) / 4.31 (Win7)
SGN 5.60.1 with Lenovo RnR 4.23 (XP/Vista) / 4.50 (Win7)
SGN 6.00.1 with Lenovo RnR 4.23 (XP/Vista) / 4.50 (Win7)
SGN 6.10 (only Sophos volume based encryption - not available with BitLocker encryption) with Lenovo RnR 4.52 (Win7)