Rollback of installation without error messages

  • Article ID: 107082
  • Updated: 27 Jun 2009

SafeGuard Easy multi-platform 4.5x

Client OS

Windows 2000 Professional, Windows XP Professional Edition

Server OS

Windows 2000, Windows 2003


What can I do to identify the reason for a rollback of the installation?


Please enable an extended logging during the installation of SafeGuard Easy (see SGI: 106384). Search for error messages in the created logfile (e.g. sgeasy_inst.log). There could be an entry regarding error message 2711.

This could happen if one of the parameters for the different features (ADDLOCAL) is written incorrectly.

Example: ADDLOCAL=Sgeasz,Encrzption,SGSAL

A complete overview of all avaible features can be found in the manual (keyword: addlocal).

keywords: orca, msiexec, sge

If you need more information or guidance, then please contact technical support.

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