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Recommended vendor exclusions for use with Sophos products (windows)

  • Article ID: 35970
  • Rating:
  • 93 customers rated this article 5.3 out of 6
  • Updated: 09 Apr 2013

This article provides information on Anti-Virus exclusions for third-party applications as recommended by the vendor.  It also provides information relating to errors caused by incorrectly set exclusions.

Note:

  • Sophos Technical Support does not hold a list of vendor-specific exclusions for third party applications or computer roles. We recommend you contact the particular software vendor for the most precise list.
  • If required, Sophos Technical Support is able to support you in implementing the recommended exclusions provided by the application's vendor.

Known to apply to the following Sophos product(s) and version(s)

Sophos Anti-Virus for Windows 2000+ 10.0
Sophos Anti-Virus for Windows 2000+ 9.7.0
Sophos Anti-Virus for Windows 2000+ 9.5.0

Vendor Product Link
Microsoft
 Windows (general/multiple products) Windows Anti-Virus Exclusion List (en-US)
Active Directory (Domain Controller) Active Directory Directory Service Product Operations Guide
Hyper-V Virtual machines are missing in the Hyper-V Manager Console or when you create or start a virtual machine, you receive one of the following error codes: "0x800704C8", "0x80070037" or "0x800703E3"
Exchange 20001 Exchange and antivirus software
Exchange 20031 Overview of Exchange Server 2003 and antivirus software
Exchange 20071 File-Level Antivirus Scanning on Exchange 2007
Exchange 20101 File-Level Antivirus Scanning on Exchange 2010
Exchange 20131 Anti-Virus Software in the Operating System on Exchange Servers
SQL Server How to choose antivirus software to run on computers that are running SQL Server
Internet Information Services (IIS) A 0-byte file may be returned when compression is enabled on a server that is running IIS
Antivirus software may cause IIS to stop unexpectedly
Cluster services See Endpoint Security and Control and cluster servers
Antivirus software that is not cluster-aware may cause problems with Cluster Services
SharePoint/Team Services Certain folders may have to be excluded from antivirus scanning when you use a file-level antivirus program in SharePoint
Random errors may occur when antivirus software scans Microsoft Web Storage System in SharePoint Portal Server 2001 and in SharePoint Portal Server 2003
Microsoft's Position on Antivirus Solutions for Microsoft SharePoint Portal Server
Windows Server Update Services (WSUS) Multiple symptoms occur if an antivirus scan occurs while the Wsusscan.cab file or the Wsusscn2.cab file is copied
Microsoft Forefront
 Virus scanning recommendations for Enterprise computers that are running currently supported versions of Windows
Data Protection Manager Configuring Antivirus Software
Citrix
 Presentation Server/XenApp
 Citrix Guidelines for Antivirus Software Configuration
MetaFrame XP 1.0 for 2000
 Sophos Anti-Virus Application Note
EdgeSight Agent
 Required Antivirus Software Configuration for the EdgeSight Agent
Oracle  Database management system No information found externally. The extensions below are suggested examples only.
Description Extension
Archive log .arc
Control files .ctl
Database file .dbf
Online Redo Log .log
.rdo
Novell ZENworks Configuration Management
 Recommended ZCM Anti-Virus Exclusions
IBM Domino mail server
 Recommendations for exclusions when running Operating System Antivirus.
Trustwave/
M86 Security 		MailMarshal SMTP
MailMarshal Exchange
WebMarshal
 INFO: What directories need to be excluded from resident virus scanning and regular backups?
Synergy Networks
 Sage Configuring anti-virus software
CA Technologies
 BrightStor ARCserve/Enterprise Backup
 Resolving conflicts between Anti-virus and BrightStor ARCserve/Enterprise Backup

1Sophos Anti-Virus on-access scanning should be temporarily disabled when updating Microsoft Exchange.

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