Fraudsters and scammers are fi nding increasingly devious ways of stealing fi nancial and
other confi dential information. Anything they can learn about online credentials can seriously
undermine an organization’s profi le, bring considerable risk to its reputation, and incur legal
liability. This paper describes the online fraud of phishing, looks at other methods it has
spawned, and gives advice on how organizations can prevent the theft of their identity.

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