Compare Symantec and Sophos support

Your network needs to be protected at all times, so you need to have confidence in the support you get from your security provider. Take a look at what you get as standard from Sophos and compare it to Symantec's equivalent package.

Symantec Basic Maintenance Sophos Standard Support
Software downloads check check
Software updates and maintenance check check
Web-based support knowledgebase check check
Support news and security alerts check check
Proactive product information check check
Unlimited helpdesk access x
2 designated callers per product line only 		check
24x7x365 telephone access x
Business hours only 		check
Follow-the-sun model for around the clock issue resolution x
Business hours only 		check
One-stop support for multiple products x check

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