Sophos to reduce IT security overheads by 25% at DaimlerChrysler

July 13, 2006 Sophos Press Release

Daimler Chrysler is protecting its email systems with Sophos solutions like the ES4000 appliance
DaimlerChrysler says Sophos's combined hardware and software products work seamlessly together.

DaimlerChrysler UK, which is responsible for the distribution, sales and marketing for Mercedes-Benz, Chrysler, smart, Mitsubishi Canter, Jeep and Dodge in the UK, has successfully protected the email traffic at its nationwide dealerships, using Sophos's new email security appliance and industry-leading anti-virus and anti-spam software. This move is set to substantially reduce administrator and network overheads - saving the company an estimated 25 percent on operating costs within three years. The system was provided by Sophos business partner, Lynx Technology.

DaimlerChrysler relies heavily on email for customer, supplier and internal communications. With 460 retailers of its products across the country, each with a localised website that contains contact information, cyber criminals can easily access employee email addresses.

DaimlerChrysler previously used another leading software-based product to protect its email, yet the company's messaging service team, which is based at its headquarters in Milton Keynes, consistently received user complaints that their inboxes were plagued by unsolicited emails. Moreover, the solution also required extremely high maintenance, since security patches had to be manually installed. In a bid to find a better form of defence against cyber crime and nuisances, with a lower total cost of ownership, a number of options from leading security firms were considered before Sophos's ES4000 appliance was chosen for its plug and play capability, ease of management and effectiveness.

"We wanted a single-vendor solution from a trusted name with proven anti-virus and anti-spam expertise," said Robert Cox, messaging service team leader at DaimlerChrysler. "Sophos really impressed us with second-to-none pre-sales and post-sales support. On top of this, its combined hardware and software products work seamlessly together - requiring minimal maintenance on our part. Results have been excellent - many of our users have commented on the difference and unsolicited emails are no longer a problem for us."

More than 2,500 users at DaimlerChrysler are now benefiting from the deployment of the Sophos solution. Featuring an intuitive web-based interface and automated security updates, the enterprise-grade ES4000 protects against the growing threat of viruses, Trojans, spyware, spam and policy abuse in both inbound and outbound email traffic. Requiring minimal maintenance and no operating system patching, all security updates take place automatically, every five minutes. The installation also allows the messaging service team to easily handle end user email tracking requests, rather than having to call in third party specialists. Furthermore, Sophos's remote monitoring and on-demand remote assistance also greatly reduces administration.

Prior to this implementation, the messaging service team typically received two to three complaints about spam and phishing emails each day. After three weeks of live usage, the Sophos appliance had detected and blocked more than 100,000 extra spam and malware emails than the previous solution, with no false positives. In fact, in the same three-week only one complaint of spam was received.

"Organisations don't have to put up with a barrage of spam and malware attacks, nor does preventing these threats have to be so time-consuming and high maintenance for administrators," said Stuart Small, UK sales and marketing director at Sophos. "DaimlerChrysler's use of the ES4000 is an excellent example of just how effective and beneficial a good security solution can be."

About Lynx

Lynx Technology is one of the UK's leading providers of IT solutions and services to the public and private sector, offering world class consulting, technology and outsourcing. Lynx is a member of the Lynx plc group of companies and employs 600 people at eleven offices around the UK. For more information, please visit www.lynxtec.com.