DaimlerChrysler says Sophos's combined hardware and software
products work seamlessly together.
DaimlerChrysler UK, which is responsible for the distribution,
sales and marketing for Mercedes-Benz, Chrysler, smart, Mitsubishi
Canter, Jeep and Dodge in the UK, has successfully protected the
email traffic at its nationwide dealerships, using Sophos's new
email security appliance and industry-leading anti-virus and
anti-spam software. This move is set to substantially reduce
administrator and network overheads - saving the company an
estimated 25 percent on operating costs within three years. The
system was provided by Sophos business partner, Lynx
DaimlerChrysler relies heavily on email for customer, supplier
and internal communications. With 460 retailers of its products
across the country, each with a localised website that contains
contact information, cyber criminals can easily access employee
DaimlerChrysler previously used another leading software-based
product to protect its email, yet the company's messaging service
team, which is based at its headquarters in Milton Keynes,
consistently received user complaints that their inboxes were
plagued by unsolicited emails. Moreover, the solution also required
extremely high maintenance, since security patches had to be
manually installed. In a bid to find a better form of defence
against cyber crime and nuisances, with a lower total cost of
ownership, a number of options from leading security firms were
considered before Sophos's
ES4000 appliance was chosen for its plug and play capability,
ease of management and effectiveness.
"We wanted a single-vendor solution from a trusted name with
proven anti-virus and anti-spam expertise," said Robert Cox,
messaging service team leader at DaimlerChrysler. "Sophos really
impressed us with second-to-none pre-sales and post-sales support.
On top of this, its combined hardware and software products work
seamlessly together - requiring minimal maintenance on our part.
Results have been excellent - many of our users have commented on
the difference and unsolicited emails are no longer a problem for
More than 2,500 users at DaimlerChrysler are now benefiting from
the deployment of the Sophos solution. Featuring an intuitive
web-based interface and automated security updates, the
enterprise-grade ES4000 protects against the growing threat of
viruses, Trojans, spyware, spam and policy abuse in both inbound
and outbound email traffic. Requiring minimal maintenance and no
operating system patching, all security updates take place
automatically, every five minutes. The installation also allows the
messaging service team to easily handle end user email tracking
requests, rather than having to call in third party specialists.
Furthermore, Sophos's remote monitoring and on-demand remote
assistance also greatly reduces administration.
Prior to this implementation, the messaging service team
typically received two to three complaints about spam and phishing
emails each day. After three weeks of live usage, the Sophos
appliance had detected and blocked more than 100,000 extra spam and
malware emails than the previous solution, with no false positives.
In fact, in the same three-week only one complaint of spam was
"Organisations don't have to put up with a barrage of spam and
malware attacks, nor does preventing these threats have to be so
time-consuming and high maintenance for administrators," said
Stuart Small, UK sales and marketing director at Sophos.
"DaimlerChrysler's use of the ES4000 is an excellent example of
just how effective and beneficial a good security solution can
Lynx Technology is one of the UK's leading providers of IT
solutions and services to the public and private sector, offering
world class consulting, technology and outsourcing. Lynx is a
member of the Lynx plc group of companies and employs 600 people at
eleven offices around the UK. For more information, please visit