Lynnfield, MA - Sophos, a global leader in anti-virus, anti-spam
and policy-based network security, today announced that it has been
rated a top performer by Information Security Magazine, The
TechTarget Security Media Group's award winning monthly
publication, in an October technical support review of anti-virus
vendors.
Sophos was recognized as a top performer among all vendors,
including Computer Associates, McAfee, Symantec and Trend Micro,
for the company's successful approach to resolving technical
issues, while providing the highest level of customer support. In
particular, Sophos received the highest honors for troubleshooting
skills, email support, technical knowledge and overall
professionalism.
"Sophos has consistently proven to be a company that realizes
the value of its customer relationships," said Steve Munford,
president of Sophos, Inc. "This recognition reaffirms our strong
commitment to providing leading technology backed by a team of
devoted, knowledgeable technical support professionals."
The article titled, "Help!" rated 5 anti-virus vendors on their
ability to handle several different technical support scenarios,
including installation problems, personal firewall issues and
malware disinfection. The editors graded each vendor on their
ability to solve these technical problems, as well as the entire
support experience.
Read
the full review now [PDF
]
More than 100 million users in 150 countries rely on Sophos as the best protection against complex threats and data loss. Sophos is committed to providing security and data protection solutions that are simple to manage, deploy and use and that deliver the industry's lowest total cost of ownership. Sophos offers award-winning encryption, endpoint security, web, email, and network access control solutions backed by SophosLabs - a global network of threat intelligence centers. With more than two decades of experience, Sophos is regarded as a leader in security and data protection by top analyst firms and has received many industry awards.
Sophos is headquartered in Boston, US and Oxford, UK. More information is available at www.sophos.com.