Sophos, a world leading computer security expert, today
announced that National ISP WestNet has become an ISP Partner.
WestNet has deployed Sophos's integrated anti-spam and anti-virus
solution to protect its members' email communications.
WestNet was voted number one in Australia for customer
satisfaction in the recent 16th ACNielsen Consult Australian
Broadband Online Survey 2004. The company provides services to more
than 70,000 members nationally and has an extensive network of some
1,500 customer service agents across Australia.
WestNet's security services are offered as an optional added
benefit to its members. WestNet is using Sophos PureMessage to screen email messages for
computer viruses, hidden Trojans, spam and other malware. Sophos
PureMessage also includes threat reduction features which can help
prevent infections from unknown viruses and email-aware worms.
If WestNet identifies that an email contains a computer virus it
is automatically deleted. Also, if an email has a greater than 50
per cent probability of being spam, the email is quarantined and a
notification message is sent to the member. WestNet enables its
members to release quarantined emails marked as spam, only, using a
one-step release process.
"Customer satisfaction is WestNet's number one priority and we
selected the Sophos PureMessage solution because of its flexibility
and ease of use for both for our internal administration and for
our members," said Peter Brown, WestNet's managing director.
"The software updates regularly as Sophos develops new methods
of detecting spam and viruses, in turn providing greater protection
for our members and enhancing the efficiency of our support."
Sophos Australia and New Zealand managing director, Rob Forsyth,
said the Australian ISP market is becoming increasingly competitive
and customer service was a clear market differentiator.
"We're pleased to be helping WestNet deliver added value to
their members by protecting their vital email communications.
Sophos PureMessage is an ideal email security solution for
businesses and ISPs, and offers flexible management tools that take
control of email traffic and protect against spam and viruses."
Forsyth said.
About WestNet
WestNet Internet Services were voted number one in customer
satisfaction in the 16th ACNielsen Australia Online Survey 2004 and
also in the recent Australian Broadband Survey 2003, conducted by
the leading online broadband community site whirlpool.net.au.
WestNet services over 75,000 members nationally and has an
extensive network of over 1500 customer service agents in NSW, VIC,
QLD, SA, WA and NT.
More than 100 million users in 150 countries rely on Sophos as the best protection against complex threats and data loss. Sophos is committed to providing security and data protection solutions that are simple to manage, deploy and use and that deliver the industry's lowest total cost of ownership. Sophos offers award-winning encryption, endpoint security, web, email, and network access control solutions backed by SophosLabs - a global network of threat intelligence centers. With more than two decades of experience, Sophos is regarded as a leader in security and data protection by top analyst firms and has received many industry awards.
Sophos is headquartered in Boston, US and Oxford, UK. More information is available at www.sophos.com.