Sophos, a world leader in protecting businesses against viruses
and spam, has put its industry-leading expertise at everyone's
fingertips with the launch of its online global support
Available in six languages, the support knowledgebase is a
powerful addition to Sophos's renowned 24/7 customer support, which
is provided to all customers at no extra charge. Industry analysts
Frost & Sullivan has cited Sophos's technical support as one of
the prime reasons that Sophos customers are "the most satisfied of
all anti-virus customers".
The knowledgebase, compiled by Sophos support engineers
worldwide, provides instant answers to users' questions and
tried-and-tested solutions for troubleshooting.
Printable articles can be searched in English, French, German,
Spanish, Italian and Japanese.
The knowledgebase will continue to grow alongside Sophos's
expanding range of award-winning anti-virus and anti-spam products.
Users will also have the opportunity to influence the ways in which
the knowledgebase grows, by rating the usefulness of articles,
providing feedback, and even suggesting new articles.
"Our commitment to providing premier technical support continues
to set us apart from our competitors," said Geoff Snare, Head of
Global Technical Support, Sophos. "The launch of the support
knowledgebase is an exciting step forward, and will help to ensure
that our technical support continues to be second to none."
Access the support