Get answers instantly from the new Sophos knowledgebase

April 16, 2004 Sophos Press Release

Sophos, a world leader in protecting businesses against viruses and spam, has put its industry-leading expertise at everyone's fingertips with the launch of its online global support knowledgebase.

Available in six languages, the support knowledgebase is a powerful addition to Sophos's renowned 24/7 customer support, which is provided to all customers at no extra charge. Industry analysts Frost & Sullivan has cited Sophos's technical support as one of the prime reasons that Sophos customers are "the most satisfied of all anti-virus customers".

The knowledgebase, compiled by Sophos support engineers worldwide, provides instant answers to users' questions and tried-and-tested solutions for troubleshooting.

Printable articles can be searched in English, French, German, Spanish, Italian and Japanese.

The knowledgebase will continue to grow alongside Sophos's expanding range of award-winning anti-virus and anti-spam products. Users will also have the opportunity to influence the ways in which the knowledgebase grows, by rating the usefulness of articles, providing feedback, and even suggesting new articles.

"Our commitment to providing premier technical support continues to set us apart from our competitors," said Geoff Snare, Head of Global Technical Support, Sophos. "The launch of the support knowledgebase is an exciting step forward, and will help to ensure that our technical support continues to be second to none."

Access the support knowledgebase now.