13 Sep 2002
Sophos support - the best in the business
Sophos's technical support department has received a glowing
endorsement from its customer base in the company's annual global
customer satisfaction survey.
Over 1000 customers completed the survey, rating the global
Sophos support team highly for their depth of product knowledge,
overall helpfulness, problem solving capabilities and after hours
service.
In particular, customers were asked to compare the quality of
Sophos's technical support team to that offered by other anti-virus
vendors.
The results were conclusive.
A colossal 83% of respondents felt that Sophos's technical
support was superior or far better than offerings from
competitors.
In total, over 99% of customers felt that Sophos's support was
as good as or better than that offered by the competition.
Don't forget that all of Sophos's products are backed up by
technical support, 24 hours a day, 365 days a year, at no extra
charge.
About Sophos
More than 100 million users in 150 countries rely on Sophos as the best protection against complex threats and data loss. Sophos is committed to providing security and data protection solutions that are simple to manage, deploy and use and that deliver the industry's lowest total cost of ownership. Sophos offers award-winning encryption, endpoint security, web, email, and network access control solutions backed by SophosLabs - a global network of threat intelligence centers. With more than two decades of experience, Sophos is regarded as a leader in security and data protection by top analyst firms and has received many industry awards.
Sophos is headquartered in Boston, US and Oxford, UK. More information is available at www.sophos.com.