50% of new business comes from Network Associates/Dr
Sophos has announced a 205% increase in new UK business
following an analysis of its first quarter figures. The record rise
is in part due to customers unhappy with the quality of product and
support they are receiving from other anti-virus vendors, following
a period of industry turmoil.
Over half of new orders are from users dissatisfied with the
service they were receiving from Network Associates (who took over
Dr Solomon's Software last year). Further customers have signed up
with Sophos following the withdrawal of anti-virus products from
other vendors, including IBM and Intel.
Sophos has found that its first class technical support has had
a key influence on its new business figures. Sophos customers can
be assured of speaking to a technical expert around the clock.
Secure Networks, a reseller, is one of many who have decided to
supply Sophos Anti-Virus to its customers in the future.
"Customers are demanding an anti-virus product that works
reliably, with timely updates and quality technical support," said
Steve Clack, managing director of Secure Networks. "Sophos is not
only the best at detecting viruses, it's also the best at providing
assistance to customers in trouble - anytime day or night. As we
expected, it has proved to be a sensible choice."
"The response from channel resellers and corporate clients this
year has been overwhelming," said David Stanley, UK sales manager
at Sophos. "Users are recognising that a specialist is required for
anti-virus protection. Sophos is now recognised as the best option
in terms of service and product, reflected in our terrific start to