'Installation is almost Complete' warning at the end of Sophos Cloud installer

  • Artikel-ID: 120448
  • Aktualisiert: 23 Jan 2014

Issue

At the end of the installation of Sophos Cloud endpoint you receive the following generic warning message:

Installation is almost Complete
Sophos Endpoint Security and Control has been installed.
An internet connection is required for registration, updates and configuration.
Registration, updates and configuration will being when a connection becomes available.

First seen in

Sophos Cloud Managed Endpoint

Cause

Various, the 'Sophos Endpoint Bootstrap_[Timestamp].txt' log needs to be checked for a more specific error.

What To Do

  1. Open the 'Sophos Endpoint Bootstrap_[Timestamp].txt', as found in the installing user's temp directory, i.e %temp%.
  2. At the end of the log note the return code, e.g. 
    Installation program finishing with code...
  3. Check article 120449 which details the meaning of the various return codes.

 
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