Proxy support for Sophos Management Communication System

  • Artikel-ID: 119263
  • Aktualisiert: 24 Feb 2014

Computers managed by Sophos Cloud or Sophos UTM support automatic proxy detection, however proxies which require authentication are not supported at this time. Sophos recommends for authenticated proxies, Sophos AutoUpdate and Sophos Management Communication System URLs are white-listed within the proxy so authentication is not required for these addresses.

Manual proxy settings which are configured within Internet Explorer can be used by the Sophos managed computer if set with a Windows netsh command.

Known to apply to the following Sophos product(s) and version(s)

UTM Managed Endpoint (Windows 2000+)
Sophos Cloud Managed Endpoint
Sophos Cloud

What To Do

Manual Proxy configuration

Windows Vista+

  1. On the computer you wish to configure, open a command prompt and run as the Administrator (Start | Run | Type: cmd.exe | Right Click | Run as Administrator)
  2. Enter the following:

    32-bit:
    netsh winhttp set proxy proxy-server="http=your_proxy_server:your_proxy_port;https=your_proxy_server:your_proxy_port" 

    64-bit:
    cd C:\Windows\SysWOW64 and press enter
    netsh winhttp set proxy proxy-server="http=your_proxy_server:your_proxy_port;https=your_proxy_server:your_proxy_port"

  3. Replace 'your_proxy_server' and 'your_proxy_port' with your proxy configuration.
  4. Open the services console (Start | Run | Type: services.msc | Press return).
  5. Restart the following services; 'Sophos AutoUpdate', 'Sophos MCS Agent' and 'Sophos MCS Client'.

Windows XP/2003

  1. On the computer you wish to configure, open a command prompt (Start | Run | Type: cmd.exe | Press return)
  2. Enter the following: proxycfg -p your_proxy_server:your_proxy_port
  3. Replace 'your_proxy_server' and 'your_proxy_port' with your proxy configuration.
  4. Open the services console (Start | Run | Type: services.msc | Press return)
  5. Restart the following services; 'Sophos AutoUpdate', 'Sophos MCS Agent' and 'Sophos MCS Client'.

Proxy which require authentication

Within your proxy, white-list the following addresses below for Sophos AutoUpdate and Sophos Management Communication System:

  1. Sophos AutoUpdate will use these addresses for the update source.

    dci.sophosupd.com
    d1.sophosupd.com
    d2.sophosupd.com
    d3.sophosupd.com
    dci.sophosupd.net
    d1.sophosupd.net
    d2.sophosupd.net
    d3.sophosupd.net

  2. Sophos Management Communication System will use a specific address to communicate securely with the Sophos Cloud.

    To identify the server address check the config.xml located in the following location:
  • Windows 2000/XP/2003:
    'C:\Documents and Settings\All Users\Application Data\Sophos\Management Communications System\Endpoint\Config\'
  • Windows Vista+:
    'C:\ProgramData\Sophos\Management Communications System\Endpoint\Config\'

    The server address may look similar to:
    https://mcs-amzn-eu-west-1-b844.upe.p.hmr.sophos.com/




 
Wenn Sie weitere Informationen oder Unterstützung benötigen, wenden Sie sich bitte an den technischen Support.

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