On Ubuntu 2.6.39 kernels it is not possible to connect to the administration GUI website.
The following error is seen in /opt/sophos-av/log/.savwebd.log:
SAVWEBD-FAILED Permission Denied
Known to apply to the following Sophos product(s) and version(s)
Sophos Anti-Virus for Linux
Ubuntu kernel 2.6.39
Sophos Anti-Virus for Linux version 7.x requires access to the System.map file. On some Ubuntu kernels the System.map file is not world-readable, preventing the sophosav user from accessing it.
What to do
- Locate the System.map file for your kernel, usually located in /boot/System.map-<kernel>
- Check the current permissions:
ls -l /boot/System.map-<kernel>
- If the System.map file is not world-readable, add this permission:
chmod o+r /boot/System.map-<kernel>
- Restart the Web GUI service: