Error 0x02 SafeGuard is loading OS now

  • Artikel-ID: 66014
  • Aktualisiert: 07 Jun 2013

When a client with SafeGuard Enterprise Device Encryption loads, the following error appears:

Error 0x02 SafeGuard is loading OS now

Following this, the client either loads the POA or freezes

Sophos product and version

SafeGuard Device Encryption 5.20+

What to do

The error relates to a problem writing data to the hard disk. This can usually be resolved by toggling ATA to Int13 or vice-versa. This can be achieved by applying the hotkey Shift + F6. For further details on this see the following article: 107781

Wenn Sie weitere Informationen oder Unterstützung benötigen, wenden Sie sich bitte an den technischen Support.

Artikel bewerten

Ungenügend Hervorragend