Local Self Help was enabled for all SafeGuard Enterprise Device Encryption Clients. Is it possible to verify which users have Local Self Help already activated?

  • Artikel-ID: 120616
  • Aktualisiert: 04 Apr 2014

Issue

Local Self Help was enabled for all SafeGuard Enterprise Device Encryption Clients. Is it possible to verify which users have Local Self Help already activated?

First seen in

SafeGuard Management Center

Cause

The status of Local Self Help (active/inactive) for each SafeGuard Enterprise Client / User is not stored centrally in the SafeGuard Database and can therefore not be verified directly.

What To Do

Verifying the Local Self Help status for every SafeGuard Client / User is currently not possible. As a workaround, the dbo.EVENT table in the SafeGuard Database can be queried using the following SQL SELECT statement to verify which SafeGuard Client / User reported the activation of Local Self Help:

SELECT EVT_ARG_1 As [Username],
    EVT_ID,
    MAX(EVT_LOG_TIME) As [Latest LSH activation date],
    EVT_MACHINE_NAME, EVT_MACHINE_DOMAIN
FROM dbo.EVENT
WHERE EVT_ID like '3035'
GROUP BY [EVT_ARG_1], [EVT_ID], EVT_MACHINE_NAME, EVT_MACHINE_DOMAIN


 
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