SafeGuard Enterprise / Easy version 6.10 does not support Windows XP and Windows Vista but I need to protect these platforms in my environment.

  • Artikel-ID: 120594
  • Aktualisiert: 17 Feb 2014

Issue

SafeGuard Enterprise (SGN) / Easy (SGE) version 6.10 does not support Windows XP and Windows Vista but I need to protect these platforms in my environment as well. 

First seen in

SafeGuard Management Center 6.10.0
SafeGuard Easy 6.10.0
SafeGuard  Device Encryption 6.10.0

Operating systems
Windows XP SP3, Windows Vista SP2

Cause

The SafeGuard Device Encryption Client as of version 6.10 cannot be installed on Windows XP and Windows Vista. However a SafeGuard 6.10 backend can still manage clients running 5.6x or 6.0x.

What To Do

Even though the SGN/SGE Client cannot be installed on Windows XP or Windows Vista Operating Systems, these clients can still be secured by installing SafeGuard Device Encryption 6.0. Depending on if you already have an existing environment or start from scratch proceed as described below.

Existing SafeGuard Environments that started with versions prior to 6.10 

Backend: 

Clients: 

  • Keep installing SafeGuard version 6.00.1 on clients running Windows XP or Vista
  • Install SafeGuard version 6.10 on clients running Windows 7, 8 or 8.1

New SafeGuard Environments starting with SafeGuard 6.10

Backend:

Important note 

In the SafeGuard Management Center Wizard, during the creation of the Company Certificate you have to choose SHA1 as algorithm instead of SHA256 (default), otherwise it won't be possible to manage clients which are not running at least version 6.10.

Clients:

  • Install SafeGuard version 6.00.1 on clients running Windows XP or Vista (the required client packages can be obtained downloading the sgn_601_update_sfx package from sophos.com)
  • Install SafeGuard version 6.10 on client running Windows 7, 8 or 8.1

 

 

 

 

 
Wenn Sie weitere Informationen oder Unterstützung benötigen, wenden Sie sich bitte an den technischen Support.

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