File Share policies are not applied as expected

  • Artikel-ID: 118842
  • Aktualisiert: 21 Apr 2014

Issue

File encryption policies are not being applied as expected

First seen in

SafeGuard File Share

Cause

File Share policies for shared resources can be specified by either using the mapped drive letter or the server\ share name. It is not possible to use the domain name or the IP address of the server which hosts the shared resource.

What To Do

Use a valid format in the File Share policy as described below.

Examples for valid File Share policy:

\\Server\Share\Folder
Z:\Folder

Examples for invalid File Share policy:

\\DomainName\Share\Folder
\\Server.domain.com\Folder
\\192.168.0.3\Share\Folder

 

Note: Encryption rules based on IP addresses work as long as the access to files is done via the IP address. However, it does not work if access is done via the host name since the file encryption sub-system on the client does not resolve host names to IP addresses.

 
Wenn Sie weitere Informationen oder Unterstützung benötigen, wenden Sie sich bitte an den technischen Support.

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