Renewing a self-signed user certificate (created by SafeGuard Enterprise) that is about to expire.
In SafeGuard Enterprise, user certificates are valid for five years by default (this value can be modified). As soon as the certificate expires, an authentication of that user at the POA will not be possible anymore and requires a Challenge/Response at every boot.
To circumvent this, a certificate renewal must be triggered in the SafeGuard Enterprise Management Center.
Sophos product and version
SafeGuard Enterprise Management Center, All
All supported operating systems
What to do
- In the SafeGuard Enterprise Management Center:
- Select “Keys and Certificates” | “Certificates” |“Assigned certificates”.
- Select the required user certificate and trigger a renewal of the certificates by ticking the checkbox in the “Renew” column.
- Save the changes.
- On the Client: At the next logon of the user on the SafeGuard Enterprise client machine, the certificate will automatically be renewed as soon as the client has reached the SafeGuard Enterprise Server.