New SafeGuard Enterprise users do not receive a certificate on clients that are installed with the DataExchange module only.
This article describes how to import new users to a SafeGuard Enterprise system that has only the Data Exchange module installed.
Known to apply to the following Sophos product(s) and version(s)
SafeGuard Enterprise DataExchange 5.50.x
All supported versions.
What To Do
To locally register a new SafeGuard Enterprise user on a system that has only the DataExchange module installed (no Volume Based Encryption/POA), it is not possible to use the usual method of importing a user via the POA.
If additional users need to be assigned to a SafeGuard Enterprise DataExchange only computer locally, by logging on to the GINA, please make sure that the "Specific Machine Settings" policy "Power On Authentication (POA) -> Import of new users allowed for" is set to "Everybody".
Note that if it is set to "Owner", additional users cannot be assigned via the GINA and may only be assigned centrally via the Management Center.