How to force an inventory refresh in the SafeGuard Enterprise Management Center.
Known to apply to the following Sophos product(s) and version(s)
SafeGuard Management Center
All supported Operating Systems
What To Do
If the inventory of a SafeGuard Enterprise Client is not shown correctly or is not up-to-date, you can force a refresh in the Management Center. The Client will then send the information again during the next communication with the SafeGuard Enterprise Server.
A "Request Inventory Refresh" can be done by right clicking on a domain, Organizational Unit, group or machine.
Another way is to click the Request Inventory Refresh Button on the Users and Computers Toolbar after selecting a container or machine.