How to update to SafeGuard Enterprise 6.0 if Client and Management Center are installed on the same machine

  • Artikel-ID: 117189
  • Aktualisiert: 27 Apr 2012

How to update to SafeGuard Enterprise 6.0 if Client and Management Center are installed on the same machine

Known to apply to the following Sophos product(s) and version(s)

SafeGuard Management Center 6.0
SafeGuard Easy 6.0
SafeGuard Device Encryption 6.0
SafeGuard Configuration Protection 6.0


What To Do


Update without Configuration Protection installed:
1.) Install .NetFramework 4.0
2.) Reboot the system
3.) Install SGxClientPreInstall.msi
4.) Install SGNClient.msi/SGNClient_x64.msi (or the without_DE client)
5.) Install SGNManagementCenter.msi
6.) Reboot the system



Update with Configuration Protection installed:
1.) Install .NetFramework 4.0
2.) Reboot the system
3.) Install SGxClientPreInstall.msi
4.) Install SGNClient.msi/SGNClient_x64.msi (or the without_DE client)
(You need to perform a custom installation)
5.) Uninstall the old Configuration Protection Client
6.) Install SGNManagementCenter.msi
7.) Reboot the system
8.) Install the new Configuration Protection Client
9.) Reboot the system



If you face any problems during these steps, do not continue with further steps as your system might become inoperable.

In this case please contact Sophos Support for help.

 
Wenn Sie weitere Informationen oder Unterstützung benötigen, wenden Sie sich bitte an den technischen Support.

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