SGDEMON error message after upgrading from SafeGuard Easy 4.3 to SafeGuard Easy 4.40 on a Lenovo system.

  • Artikel-ID: 108618
  • Aktualisiert: 19 Jun 2009


Product
SafeGuard Easy multi-platform 4.40.3

Client OS

Windows XP SP2 Professional Edition

Server OS

Windows 2000 SP4

Question

After upgrading from SafeGuard Easy 4.3 to SafeGuard Easy 4.40 or later on a Lenovo system, following the first reboot and every boot thereafter, this message dialog appears:



Answer

When upgrading SafeGuard Easy on a Lenovo system, the SGEDEMON service should remove the following value from the registry:

Key: HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Value: SgeDemon


Sometimes the removal fails, and the error message described above appears as a result.

Workaround
Remove the value from the registry manually (remove just the one value, not the entire key).

 
Wenn Sie weitere Informationen oder Unterstützung benötigen, wenden Sie sich bitte an den technischen Support.

Artikel bewerten

Ungenügend Hervorragend

Anmerkungen