Rescue and Recovery update, when SafeGuard Easy is installed

  • Artikel-ID: 107162
  • Aktualisiert: 27 Jun 2009


Product
SafeGuard Easy multi-platform 4.5x

Client OS

Windows 2000 Professional, Windows XP

Server OS

None

Question

Scenario: On an IBM/Lenovo machine, both SafeGuard Easy 4.5x and Rescue and Recovery (RnR) version 2.x are in use.

Is it possible to update the Rescue and Recovery version (e.g. to version 3.x) without reinstallation of SafeGuard Easy? What has to be considered?

Answer

Yes, it is possible to update Rescue and Recovery without uninstallation of SafeGuard Easy.

However, some additional steps are mandatory to ensure the SafeGuard Easy encryption drivers are included in the Rescue and Recovery partition.

After updating Rescue and Recovery, follow the steps outlined below:

1. Do not restart after the Rescue and Recovery update.

2. Start MBRsync.exe from the SafeGuard Easy program directory to update the RnR changes in the MBR.

3. Start WinPERepair.exe from the SafeGuard Easy program directory to add the SafeGuard Easy encryption drivers to the RnR partition.

4. Reboot the system.

See also chapter 22 in the SafeGuard Easy manual (SafeGuard Easy and IBM Thinkvatage Technologies - Rescue and Recovery with Rapid Restore)


Background information:
During an update of Rescue and Recovery the SafeGuard Easy encryption drivers will be removed and the MBR will be changed. If the encryption drivers are not re-added again a BSOD (Blue Screen) will appear the next time you start the RnR partition.


Please note:
A list of the supported Rescue and Recovery versions can be found in the user manual of SafeGuard Easy


keywords: bluescreen, sge

 
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