Rollback of installation without error messages

  • Artikel-ID: 107082
  • Aktualisiert: 27 Jun 2009


Product
SafeGuard Easy multi-platform 4.5x

Client OS

Windows 2000 Professional, Windows XP Professional Edition

Server OS

Windows 2000, Windows 2003

Question

What can I do to identify the reason for a rollback of the installation?

Answer

Please enable an extended logging during the installation of SafeGuard Easy (see SGI: 106384). Search for error messages in the created logfile (e.g. sgeasy_inst.log). There could be an entry regarding error message 2711.

This could happen if one of the parameters for the different features (ADDLOCAL) is written incorrectly.

Example: ADDLOCAL=Sgeasz,Encrzption,SGSAL

A complete overview of all avaible features can be found in the manual (keyword: addlocal).


keywords: orca, msiexec, sge

 
Wenn Sie weitere Informationen oder Unterstützung benötigen, wenden Sie sich bitte an den technischen Support.

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