Sophos endpoint shield does not display a warning when on-access scanning is switched off

  • Artikel-ID: 120679
  • Aktualisiert: 27 Feb 2014

Issue

You open the main Sophos endpoint program and the left-hand panel shows that on-access is disabled, however the Sophos endpoint shield, in the system tray, does not show a matching warning that the on-access scanner is disabled

If you have disabled on-access the scanner, why is this not reflected in the system tray icon?

First seen in

Sophos Anti-Virus for Windows 2000+ 10.3.1.

Cause

Desktop messaging as described in article 113287 is disabled.

What To Do

For the shield to display status information you must re-enable at least one option under desktop messaging.  See article 113287 for more information on desktop messaging and watch the video below to see the problem and resolution.

 
Wenn Sie weitere Informationen oder Unterstützung benötigen, wenden Sie sich bitte an den technischen Support.

Artikel bewerten

Ungenügend Hervorragend

Anmerkungen