Recovering data from a volume-based encrypted SafeGuard Device Encryption Client

  • Artikel-ID: 108805
  • Aktualisiert: 08 Aug 2014

Issue
Recovering data from a volume-based encrypted SafeGuard Device Encryption Client.

Known to apply to the following Sophos product(s) and version(s)

Sophos Disk Encryption
SafeGuard Easy
SafeGuard Device Encryption

What To Do

The following guide describes all common recovery scenarios (e.g.: What to do in order to recover data from a volume-based encrypted hard-drive): SafeGuard Enterprise: Recovery scenarios


Ensure that you download the appropriate WinPE Recovery iso file for the version of SafeGuard that you are using:

  1. WinPE SGN 5.30.1.15 for SGN Client 5.30.x
  2. WinPE SGN 5.35.1.11 for SGN Client 5.35.0.89 and 5.35.1.11
  3. WinPE SGN 5.35.3.35 for SGN Client 5.35.3.35 only
  4. WinPE SGN 5.40.0.152 for SGN Client 5.40.0.152 only
  5. WinPE SGN 5.50.0.116 (based on WinPE 3.0) for SGN Client 5.50.0.116 and 5.50.1.17
  6. WinPE SGN 5.50.8.13 (based on WinPE 3.0) for SGN Client 5.50.8.13 only
  7. WinPE SGN 5.60.0.192 (based on WinPE 3.0) for SGN Client 5.60.0.192 and 5.60.1.7
  8. WinPE SGN 6.00.0.155 (based on WinPE 3.0) for SGN Client 6.00.0.155 and 6.00.1.31
  9. WinPE SGN 6.10.0.372 (based on WinPE 3.0) for SGN Client 6.10.0.372 only


    Note
    : The keyboard layout settings can be changed from DE(German) to EN(English), using the hotkey combination ALT+SHIFT. Other languages can be activated using the command line tool wpeutil.exe using the respective language code (i.e. "wpeutil SetKeyboardLayout 0409:00000409" for US layout), if required.

 
Wenn Sie weitere Informationen oder Unterstützung benötigen, wenden Sie sich bitte an den technischen Support.

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