Threat Operations Manager
Reference: TOM09
Role
Sophos is looking for an energetic and experienced operations manager for the team of computer threat researchers located in Vancouver, BC. The ideal candidate will have a background in malware analysis, web and e-mail security, as well as ability to organize daily workflow, set team objectives and manage priorities. As a Threat Operations Manager you’ll have responsibility for SophosLabs threat research operations in the region, ensuring timely protection available to our customers.
Main duties
- Plan, drive and track the processing of malware and spam samples and customer requests
- Decide appropriate resourcing for workload including personnel, hardware and software
- Conduct reviews with individuals and analyse trends to ensure that analysis and requests are completed within agreed timescales and to the required quality.
- Work with peers within the department to plan changes and coordinate technical and system requirements and work plans.
- Set standards for the team and informally monitor on a daily basis to ensure consistent adherence across the department.
- Ensure Sophos and SophosLabs standards/guidelines are adhered to and provide input into their improvement.
- Represent SophosLabs at inter departmental project meetings escalating issues outside of immediate team scope.
Experience and skills
Essential:
- Team management or leadership experience
- Strong knowledge of internet protocols and computer architectures
- Experience in using IDA and other reverse engineering tools
- Malware analysis experience
- Development of malware detection and cleanup code
- Understanding of programming languages
- Persuading, influencing and motivating others
- Excellent verbal and written communication skills
- Strong problem solving skills
Desirable:
- Anti-spam experience
- Vulnerability research
- Programming experience
- Technical writing
- A degree in Computer Science
